Community

I know, firsthand, the importance of community – the significance of surrounding yourself with individuals who have shared commonalities or experiences, whether in life or business. I found this community with my fellow survivors and I’ve found it with my sister, the Credit Card Chick. Together, we are building a community in this industry, one where our business-savvy merchants feel a sense of belonging and reliability. We promise to inspire engagement and communication, utilize customers’ experiences to help others and maintain loyal and happy merchants by staying aware and attentive to their business needs.

Customer Service

Customer service is the cornerstone of any business and it is the backbone of mine - it is my main calling card! I pride myself on always thinking of things from the business owner’s perspective and never taking the “cookie cutter approach” to helping them solve problems, remain compliant and save money. My in-depth experience in customer service has shown me the importance of consistency and communication - you can always rely on me to show up for you, whenever you need. Together, we can maximize your business’ profits and make honesty and transparency our collective goals.

Knowledge

In this industry, knowledge is crucial – it is the difference between paying fees you don’t owe or saving that money to invest back into your business. My deep knowledge and proper training are necessary resources that enable me to help you lower your fees, keep you compliant and save you money. My experience in the credit card industry and expertise in customer service allow me to look at the big picture, ask clarifying questions, and work to fully understand the problem, so that I can work with you to make a plan to fix it. I take full responsibility for my merchants and I promise to take responsibility for you.